To get a better understanding of how CSNG calculates fulfillment and servicing contracts please review our price chart below. The pricing provided includes the following standard services and technology:

 

  • Storage of your customer’s data in CSNG fulfillment center

  • Proprietary registration and travel booking site

  • In-house call center support services including; offering - Client Support Managers, Reservation Agents and Customer Service Representatives. Staffed from 9:00 AM – 6:00 PM (EST), extended hours upon request.

  • Credit Card processing

  • CSNG branded online customer correspondence and support

  • Surveys to evaluate booking agent performance and travel incentive value to customers. Customized surveys available.

Fulfillment Service Processing Pricing

Per Registration $30/Registration

Group Pricing

Add-on Services Offered:
  • Exclusive access to proprietary online airfare booking site

  • Extended Call Center Support

  • Expanded Agent Support and SLA Guarantees

  • Call Transfer

  • Website Customization

  • Data management

  • Activity Reporting

  • Branded / Customized Correspondence (mail / email)

  • Additional Product Correspondence

  • Client Billing / Payment Options