We want you to understand our policy regarding the collection and use of your customers’ information. Customer, member, subscriber or guest is defined as anyone transacting business with CSNG or third party associates providing services requested by CSNG.
The Personal Information Collected
In order to complete a travel transaction, your customer will be asked to share with us information required to complete the transaction successfully, such as billing and shipping addresses, credit card number and expiration date, etc.
How Personal Information Is Used
We will use your customers’ information in the following ways:
When your customers’ receive or purchase travel products or services, their personal information will be shared with the third parties necessary to successfully complete the transaction -- including the vendors that have been selected (for example, airlines, hotels, travel insurance providers, etc.) and others who facilitate the transaction (for example, their credit card company).
From time to time, your customers may receive communications from us or third parties performing services on our behalf, which include: (I) specific information we want to communicate to then regarding their travel requests or arrangements, such as any notification of a flight cancellation; (ii) notifications regarding updates or modifications to our Site; and (iii) details regarding any special offers sponsored by us, such as rewards, rebates, sweepstakes, and gift promotions.
In an effort to improve our service, we may ask third parties to conduct marketing-research analyses on our behalf and, as such, the information we provide to them is restricted to marketing-research analyses only. Any personal information we provide to such third parties is protected under confidentiality agreements.
In the event that our Company or this Site or certain of our assets are acquired, your customers’ personal information may be one of the transferred assets.
We do offer the opportunity to “opt” out of future communications. Also, your customers may unsubscribe to our e-mails where indicated on our e-mails.
California and Rhode Island Residents
Security of your customers' personal information is important to us.
To protect personal information transmitted to us, we use a security system that includes firewall technologies, logical network segmentation, restricted access to stored profile information, and security restrictions to our databases and systems. Intrusion detection systems will be installed and operational prior to financial applications being installed made available to our customers.
We permit authorized personnel only to access personal information.
Since we do not control transmissions over the Internet, via commercial Internet service providers, and/or the security of your personal computer, we cannot guarantee 100 percent secure transmission via the Internet. Use of the Internet is at your own risk. Also, it is important that you take steps to protect yourself against unauthorized access to your computer and your password.
Other, Non–Personal Information Collected
Like many other Internet sites, we automatically collect non-personal information regarding our visitors, such as software client information (for example, IP addresses, browser versions and operating systems) and aggregate information (for example, number of pages accessed) in order to analyze Web traffic and usage trends. Information of this nature does not pertain to your specific identity and is not associated with your personal information.
To enhance your experience on our Site, we and our third-party advertiser(s) commonly employ Internet technologies, such as "cookies," to collect and store non-personal information about our visitors. "Cookies" are small pieces of information that are transferred by a website and stored by your Web browser on your computer's hard drive. With most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all; however, we won't be able to personalize your experience if we cannot recognize you.
Cookies and Web beacons (also called "pixel tags") may be used by us or our third-party advertiser(s) to determine how you reached our Site, to track your usage patterns once you are on our Site, and to target our Internet banner advertisements on our Site and other websites.
Questions, Comments or Concerns